Fine Print

Hippo Handcrafted Products not only makes long-lasting leather goods, but also makes long-lasting relationships! For nearly twenty years, Dan has been showing his leather craft on the streets of Seattle at various art markets, taking pride in making and keeping thousands of promises made to clients over the years – all of whom have ordered custom leather accessories from his art-market craft booth. Dan understands that the handling of your money and merchandise requires honest dealings – promises made and kept – and he takes pride in being a fair and reliable dealer. Unsurprisingly, he enjoys similar behavior from his clients.

Dan often writes orders comprising deposits or payment plans, discount offers or layaways, and strives to keep the language clean and clear. Please double check the math on any order you place, and contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it with any discrepancies. Every effort will be made to reconcile the issue. Turnaround for web and art-market orders: one week up to thirty days during peak times - up to eight weeks for satchel and special orders. Payment for merchandise is due when order is made, unless noted otherwise on a transaction receipt. “Sale” is the date the “promise for service” is made and a deposit or security noted. All unpaid balances are due no later than thirty days from the date-of-delivery. Returned-check fee is thirty dollars. If payment is late, interest on unpaid balances shall accrue at the rate of one and one half percent per month. Reasonable professional fees may apply if collection-action is taken in an attempt to recover unpaid balances.  Credit card transactions are processed through Groussman Studios LLC. It is understood that all parties shall act in good faith towards each other at all times.

INTERNATIONAL ORDERS:  International ship rates are generally twice the domestic rate, but may your shipping total may be adjusted slightly due to individual order circumstances.  All efforts will be made to ensure inexpensive yet secure shipping methods and rates for your location.

RETURNS/EXCHANGES:  All sales are final. Exchanges earn one hundred percent credit (excluding some custom work). Some returned work can also be consigned, earning fifty percent of the original selling price (paid out upon the sale of the item).  Shipping charges always apply unless otherwise specified on a transaction receipt.

 

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